Author: Uko Mfonobong

Imagine you just got a bulk order and you are excited, you carefully package the item, and hand it over to your courier. Three days later, your customer is in your DMs, angry, asking where their package is. You’re dumbfounded and immediately call the courier, but nobody picks up. You call again only to hear…

Logistics is one of the biggest headaches for small business owners in Nigeria.  If you have ever had a long, stressful back-and-forth with a customer over a delayed or missing package, you already know what this feels like. The good news is that it can be managed.  This simple guide will walk you through everything…